Customer relationship managment is a powerful tool. Most big mobile CRM products can help you collect data on your users app store behavior, location, and all the aspects necessary to hash out thorough personas. Another huge perk of a good CRM tool for mobile, is the ability to customize push…

Building the Stylight Usability Lab from the Ground Up — For our research team of two at Stylight, the struggle has been real when it comes to booking space for in-house usability testing. We have a big, beautiful office here. It’s an old manufacturing warehouse in Munich’s historic Nymphenburg neighbourhood, with gigantic white walls and low hanging steel beams. Our…

At Stylight, we’ve recently been dealing with how to make our user research process more extensible. This came about after our second user researcher, Alex, came on board. …